(4.3 / 5)15+ Ratings

Radisson Hotel Group Reviews

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Overall Rating

4.3
15 Reviews
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About Radisson Hotel Group

Radissonhotelgroup.com is the official website of Radisson Hotel Group, an international hospitality company that operates a diverse portfolio of hotel brands across the globe. The website provides information on the group's various brands, including Radisson Collection, Radisson Blu, Radisson, Radisson Red, and others, as well as details on their loyalty program, Radisson Rewards, and other services.

Radisson Hotel Group Pros & Cons

Pros:

  • Global Presence: Radisson Hotel Group operates over 1,380 hotels in EMEA and APAC, with a strong presence in various regions.
  • Distinctive Brands: The group offers ten distinctive brands, catering to diverse customer needs.
  • Awards and Accolades: Recognized for its unique service culture, contemporary hotel design, and responsible business practices, earning numerous awards such as the Forbes 2023 recognition and European Customer Experience Awards.
  • Innovative Technology: Offers a digital key feature in the Radisson Hotels app, enhancing guest convenience.
  • Member Benefits: Provides exclusive discounts and travel deals for Radisson Rewards members, including a 3,000-point bonus on the first booking of 2 nights or more.

Cons:

  • App Issues: Some users have reported technical issues with the Radisson Hotels app, such as booking errors and incorrect contact numbers.
  • Long Shifts: Employees have mentioned hectic and irregular shifts, which can be challenging.
  • Customer Service Concerns: Some guests have experienced difficulties with customer service, including incorrect phone numbers for premium members.

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Radisson Hotel Group Customer Reviews (15)

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Marine Tillman
Marine Tillman
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Jul 30, 2024
David Mowrey
David Mowrey
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Jul 30, 2024
Mesa Gibson
Mesa Gibson
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Jul 30, 2024
Felicia Stewart
Felicia Stewart
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Jul 30, 2024
Sonya Hannon
Sonya Hannon
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Jul 30, 2024
Robert Pillar
Robert Pillar
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Jul 30, 2024
Kenneth Gardner
Kenneth Gardner
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Jul 29, 2024
Sheri Miller
Sheri Miller
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Jul 28, 2024
Rufus Goldsmith
Rufus Goldsmith
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Jul 28, 2024
Nicole Petersen
Nicole Petersen
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Jul 28, 2024

Radisson Hotel Group Customer’s Q&A

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Radisson Hotel Group Features and Benefits

Key Features and Benefits of Radisson Rewards:

  1. Earning Points:

    • Club Member: 8 points per $1 spent on eligible stays and food + beverage charges.
    • Premium Member: 27 points per $1 spent on eligible stays and food + beverage charges.
    • VIP Member: 36 points per $1 spent on eligible stays and food + beverage charges.
  2. Elite Status Tiers:

    • Club Member: Base level, no night or stay requirement. Benefits include 10% discount on food and beverages, priority check-in line, and 10% discount at participating hotel restaurants.
    • Premium Member: Earned after 5 nights or 3 stays within a calendar year. Benefits include all Club member benefits, plus complimentary room upgrades, free early check-in and late checkout, and exclusive benefits at a selected “favorite hotel”.
    • VIP Member: Earned after 30 nights or 20 stays within a calendar year. Benefits include all Premium member benefits, plus a 15% discount at participating hotel restaurants, room upgrades that may include suites, complimentary daily breakfast for two, and exclusive access to VIP areas at select hotels.
  3. Redemption:

    • Members can redeem points for hotel stays, room upgrades, and other travel-related expenses.
  4. Additional Perks:

    • Discount Booster: Activating this benefit can earn up to 20% off bookings for Premium and VIP members.
    • My Favorite Hotel Benefits: Priority bookings, favorite room assignment, and luggage storage for Premium members.
    • VIP Access: Exclusive access to VIP areas in selected hotels.
  5. Digital Services:

    • The Radisson Hotels App provides digital services and personalized experiences for members.
  6. Global Reach:

    • Radisson Hotel Group operates over 1,400 hotels across Europe, the Middle East, Africa, and Asia Pacific, offering a wide range of properties and destinations.

These features and benefits highlight the comprehensive rewards program offered by Radisson Hotel Group, designed to enhance the travel experience for its members.

Radisson Hotel Group Pricing

Radisson Hotel Group does not provide a single, unified pricing structure for all its properties. Instead, prices vary based on the specific hotel brand, location, and room type. Here are some general pricing details:

  • Initial Investment: The estimated initial investment to open a Radisson hotel of up to 200 rooms is between $10 million to $52 million, excluding real estate and related costs.
  • Franchise Fee: The initial license fee is greater than $75,000 or $500 per hotel room, with $10,000 payable at the time of application and the remainder due upon signing the franchise license agreement.
  • Ongoing Royalties: Radisson franchisees pay a 5% royalty fee on monthly gross room revenue, a marketing contribution of 2% on monthly gross room revenue, and an ongoing reservation fee of 2% on monthly gross room revenue (plus an additional $3.75 flat fee per every reservation delivered to their hotel).
  • Best Rates Guarantee: Radisson offers a Best Rates Guarantee, which ensures that guests can book on Radissonhotels.com and receive the best hotel room rate available on the web, guaranteed. If a lower rate is found on another website within 24 hours of booking and at least 48 hours prior to arrival, the hotel will honor the lower rate and discount it by an additional 25%.

For specific room rates, guests can book directly through Radisson Hotel Group's websites (e.g., www.radisson.com, www.radissonred.com, www.radissonblu.com) or use the Radisson Hotels app for exclusive discounts and member rates.

Radisson Hotel Group FAQs

FAQ

Radisson Hotel Group Alternatives

Radisson Hotel Group's top competitors include:

  1. Hilton - A multinational hospitality company with a wide range of services and a large global presence.
  2. Marriott International - A multinational diversified hospitality company managing and franchising a broad portfolio of hotels.
  3. Accor - A hotel operator in Europe with over 3,700 hotels and 480,000 rooms across 92 countries.
  4. IHG (InterContinental Hotels Group) - A global hospitality company with a diverse portfolio of hotel brands.
  5. Fairmont - A luxury hotel chain known for its high-end accommodations and services.
  6. Hyatt - A global hospitality company offering a range of hotel brands from luxury to budget-friendly options.
  7. Rosewood Mansion on Turtle Creek - A luxury hotel chain known for its high-end accommodations and services.
  8. Four Seasons - A chain of luxury hotels and resorts offering private retreats and high-end hospitality services.
  9. Shangri-La Hotels and Resorts - A luxury hotel chain specializing in providing high-quality accommodations and resort experiences.
  10. Mandarin Oriental Hotel Group - A luxury hospitality service provider operating a global network of hotels, resorts, and residences.

These competitors offer a mix of luxury, mid-range, and budget-friendly options, making them significant alternatives to Radisson Hotel Group.

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